A few months back I decided I had to try WEN haircare. The infomercials were enticing, but it was an endorsement from Emily (of The Bachelor fame, Brad’s 2nd season) that really convinced me. The girl is gorgeous and her hair always looks flawless. It took about 2 weeks to finally get to me, I wasn’t about to pay extra for shipping. I’m frugal, to say the least.
My first impression was, wow this really doesn’t lather at all can it actually clean my hair? The answer was Yes I was pleasantly surprised that it didn’t make my hair the least bit oily. I found if I didn’t spend as long rinsing that my hair would be a little bit more heavy than normal, so the key to non-oily WEN hair is definitely rinsing well. My hair looked and felt amazing. Healthy, voluminous, styled well, shiny, very “happy hair.”
What I immediately realized I did not like is how much of the product you’re supposed to use each time you wash your hair. 16 pumps? Really? I skimped a little and was able to make the bottle last for about 2 and a half weeks. Had I used 16 pumps every day I’m not sure it would’ve lasted me more than a week. I had reluctantly signed up for the auto-refill so my next bottle was on the way. Or so I thought. It would take nearly 3 weeks for my next order to get to me. This refill came with twice as much product as the first shipment, at twice the cost. I didn’t mind, I loved the product and felt I was getting what I paid for. That was until a friend of mine, who I suggested try WEN because I loved it so much, was able to purchase hers on QVC for half the price. Do what?! I felt so gypped!
So, naturally, I called WEN and asked them for the QVC price after nicely explaining to them that a friend I referred received the same amount of product for half the price, and hers actually arrived within a reasonable amount of time. The nice lady refunded my shipping costs and provided me with a 20% discount on my next order. I felt a little better. I also asked her why the product doesn’t last 30 days like advertised and she responded “we recommend only washing your hair every 2-4 days.” I understand some people are able to get away with this, however, I am not one of those people. I’m a shower and wash my hair every day, sometimes twice a day, kinda gal. My hair would stick to my head if I went longer than 24 hours without washing it, and I don’t feel quite awake until I’ve showered and washed my hair each day. It’d be too weird for me.
In conclusion, here are my pros and cons of WEN haircare:
- Hair looks and felt great.
- Styled amazingly.
- Shampoo and Conditioner in one, super efficient.
- Smelled nicely.
- Paraben and sulfate free.
- Runs out quickly.
- Shipping is a pain in the butt.
- Apparently you have to hunt down the best current deal in order to get the best price.
- I missed being able to go to the store if I run out.
- I always felt like I had to skimp to make it last.
So there you have it. My personal experience with WEN haircare. Didn’t hate it, didn’t love it enough to keep using it. Currently I’m using TIGI Bed HeadBrilliant Brunette, smells amazing
The apparent product junkie.